客服工作报告统计

请求参数

Query 参数

startDate

string

可选

查询开始日期，格式：YYYY-MM-dd

endDate

string

可选

查询结束日期，格式：YYYY-MM-dd

dataIds

array[integer <int64>]

可选

品牌或者用户Id，支持多选

type

integer <int32>

可选

SLA查询类型 0:客服 1:品牌

示例代码

Shell

JavaScript

Java

Swift

Go

PHP

Python

HTTP

C

C#

Objective-C

Ruby

OCaml

Dart

R

返回响应

🟢200成功

*/*

OK

Body

响应信息主体

code

integer <int32>

可选

msg

string

可选

data

object (ServiceReportDataVo)

可选

topData

object (ReportTopData)

头部统计数据

可选

chartData

object (ChartData)

图表统计数据

可选

detailData

array[object (DetailData) {20}]

列表统计数据

可选

示例

{
    "code": 0,
    "msg": "string",
    "data": {
        "topData": {
            "onLineTime": "string",
            "restTime": "string",
            "callInTime": "string",
            "callOutTime": "string",
            "callInRate": "string",
            "callOutRate": "string",
            "emailRate": "string",
            "phoneRate": "string"
        },
        "chartData": {
            "data": [
                [
                    {
                        "value": 0,
                        "title": "string"
                    }
                ]
            ]
        },
        "detailData": [
            {
                "name": "string",
                "onLineTime": "string",
                "restTime": "string",
                "callInTime": "string",
                "callOutTime": "string",
                "callInRate": "string",
                "callOutRate": "string",
                "workOrderCount": 0,
                "emailWorkOrderCount": 0,
                "emailNotQualifiedCount": 0,
                "phoneWorkOrderCount": 0,
                "transferCount": 0,
                "answerPhoneCount": 0,
                "answerPhoneNotQualifiedCount": 0,
                "noAnswerPhoneCount": 0,
                "workTimeNoAnswerPhoneCount": 0,
                "missedCallCount": 0,
                "rangOnceNoAnswerCount": 0,
                "noAnswerDuringOffDutyCount": 0,
                "noAnswerNoQualified": 0
            }
        ]
    }
}

🟠401没有权限